Freshly baked, hand-crafted sweet buns with over the top toppings

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Order Timing : 10 AM to 10 PM | +971 50 644 3353
 

Privacy Policy

1. General

Your website may use the Privacy Policy given below:
The terms "We" / "Us" / "Our" / "Company" individually and collectively refer to MyMoms Sweetrolls Shops and its e-commerce website www.mymoms.family (or any successor site) and its related sub-domains, sites, services and tools ("Website").
The terms "You" / "Your" / "Yourself" refer to the users of the Website.
This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the Information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature.
This Privacy Policy is a legally binding document between you and MyMoms. The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the I accept tab or by use of the Website or by other means) and will govern the relationship between you and MyMoms for your use of the Website “Website” www.mymoms.family.
This document is published and shall be construed in accordance with the provisions of the Information Technology (reasonable security practices and procedures and sensitive personal data or information) rules, 2011 under Information Technology Act, 2000; that require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive personal data or information.
Please read this Privacy Policy carefully. By using the Website, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website.
By providing us your Information or by making use of the facilities provided by the Website, you hereby consent to the collection, storage, processing and transfer of any or all of your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of your Information shall not cause any loss or wrongful gain to you or any other person.

2. Change in the Privacy Policy & User's Consent

Changes in law or changes in MyMoms’ business may require changes to be made to the terms of this Privacy Policy from time to time so MyMoms encourages users to review this Privacy Policy periodically for any such changes.
As MyMoms’ privacy policy is subject to change at any time without notice, it is user's responsibility to carefully read and agree with the Privacy Policy on each occasion user uses the Website.
By using or browsing the Website, user agrees to be bound by the Terms and Conditions of this Privacy Policy (as amended and in force from time to time) and user expressly consents to MyMoms’ use and disclosure of user's Information including personal Information and other Information in accordance with this Privacy Policy (as amended from time to time).
If user does not agree to the terms of this Privacy Policy, please do not use or browse the Website or any Services thereof.

3. User Information

To avail certain services on our Website, users are required to provide certain information for the registration process namely:
a) your name,
b) email address,
c) mobile number,
d) Pincode,
e) credit card or debit card details,
f) password,
g) address etc., and / or your occupation, interests, and the like.
The Information as supplied by the users enables us to improve our Website and provide you the most user-friendly experience.
All required information is service dependent and we may use the above said user information to maintain, protect, and improve our services (including advertising services) and for developing new services.
Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.

Cookies

To improve the responsiveness of the Website for our users, we may use "cookies" or similar electronic tools to collect information. Cookies assign each visitor a unique, random number as a User Identification (User ID) to help us understand user interests and enhance the browsing experience.

Unless you voluntarily identify yourself (such as through registration or login), we will not know who you are, even if we assign a cookie to your browser. A cookie cannot read data from your hard drive. The only personal information a cookie may contain is information you voluntarily provide.

Advertisers on our Website may also assign their own cookies to your browser if you click on their ads. These cookies are not controlled by us.

Our web servers automatically collect limited information about your device’s connection to the Internet, including your IP address, when you visit our Website. Your IP address does not personally identify you. We use this information to deliver web pages to you, customize content, measure traffic, analyze user behavior, and understand the geographic location of our visitors.

5. Information Sharing

We share sensitive personal information with third parties only in the following limited circumstances:
(a) When required by law, court order, or government authority for purposes such as identity verification, prevention, detection, investigation of cyber incidents, prosecution, or punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms and complying with applicable laws.
(b) We may share information within our group companies, officers, and employees for processing personal information on our behalf. These recipients must follow our instructions and comply with this Privacy Policy along with required confidentiality and security measures.

Information Security

We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of data. These include internal reviews of our data collection, storage and processing practices, security measures, encryption, and physical security measures to protect against unauthorized access to systems where personal data is stored.
All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and restricted. However, no security system is impenetrable. We cannot guarantee that data you supply will not be intercepted during transmission over the Internet.
The Internet is an evolving medium, and we may update this Privacy Policy to incorporate necessary future changes. Our use of any information we collect will always be consistent with the policy under which the information was collected.

Usage of User Information

a) MyMoms will use your personal information to provide personalized features and promotional offers on the Website and other channels.
b) MyMoms will provide your information to its business associates and partners when necessary to provide services requested by you.
c) MyMoms will use your information to preserve transaction history as needed and as governed by applicable laws.
d) MyMoms may use your contact information to improve products, contact you as a survey respondent, notify you if you win any contest, or send promotional materials.
e) MyMoms may serve promotional and advertising materials through the Google Ad network. You can opt out of such ads using Google’s Ad Preferences Manager.
f) Aggregate customer data (excluding personally identifying information) may be shared with partners to create additional features, improve merchandising, develop new products or services, and conduct marketing research or statistical analysis.

Usage of Financial Information

For using the Services or purchasing Products, you may be required to provide financial information such as credit/debit card number or bank account details to our third-party payment gateway provider. This information is collected solely for billing and payment purposes.
Verification of financial information is performed only by the User through secure authentication. MyMoms does not store or handle this information directly.
Transactions are processed through secure digital platforms using encryption to comply with industry security standards. While we endeavor to protect your information, the Internet is susceptible to breaches; users are advised to exercise caution when providing financial information online.

User’s & Visitor’s Note

1. Personal or financial information may be automatically collected from visitors browsing the Website. Visitors must read and accept this Privacy Policy; otherwise, they should exit the Website immediately.
2. A user is not merely a visitor if they voluntarily submit personal or financial information via email, phone, forms, or registration. Such visitors will be treated as users, and all Privacy Policy clauses apply to them.
3. If you browse pages before reading this Privacy Policy and disagree with our practices, quitting the Website should clear temporary cookies. Users should manually clear browser cookies for assurance.
4. If accessing the Website from outside the UAE, it is your responsibility to ensure compliance with applicable local laws.

Links to Other Sites

The Website may contain links to third-party websites that may collect information about users. MyMoms is not responsible for the privacy practices, operations, or content of such third-party sites. Users should review their privacy policies before engaging with them.

Opt-out Rights

If you do not want your information used as described in this Privacy Policy, you may email us at info@mymoms.family or call +971 50 644 3353 to withdraw consent.
If you opt out, MyMoms may not be able to provide certain services. Failure to provide your name or mobile number will result in termination of Website registration.

Anti-Spam Policy

Email is an integral part of our service. By sharing your email, you agree to receive service updates, offers, and promotions from MyMoms.
If you choose not to receive promotional emails, you may unsubscribe by contacting us at info@mymoms.family.
Unsubscribing does not prevent receipt of essential administrative emails such as membership updates or policy changes.

Force Majeure

MyMoms shall not be held responsible for any loss, damage, or misuse of personal information due to events beyond reasonable control, including sabotage, fire, flood, explosion, acts of God, civil commotion, strikes, riots, war, acts of government, hacking, unauthorized access, system failures, or power outages.
While MyMoms will take reasonable measures to secure personal information, users acknowledge that the Internet and computer networks are not fully secure.

Grievance Redressal Mechanism

Any complaints, abuse, concerns, or breaches of these terms must be reported immediately to the designated Grievance Officer through written communication or email signed with an electronic signature.

E-mail ID: info@mymoms.family
Phone Number: +971 50 644 3353
Website: www.mymoms.family